🔄 Refund & Return Policy – Rivaj Mehal

📌 Introduction

At Rivaj Mehal, customer satisfaction is our top priority! ❤️ If you are not completely happy with your purchase, we’re here to help. Please review our Refund & Return Policy below.

🔙 Return Eligibility

To be eligible for a return, please ensure that:
✅ The item is unused, unopened, and in its original packaging 📦
✅ The return request is made within [X] days of purchase 📅
✅ The item is not a final sale product (discounted or promotional items may not be eligible)

🚫 Non-Returnable Items

We do not accept returns for:
❌ Opened or used products 🧴
❌ Personal care items due to hygiene reasons 🚫
❌ Customized or special-order products 🎨

💰 Refund Process

Once your return is received and inspected:
🔍 We will notify you about the approval or rejection of your refund.
✅ If approved, your refund will be processed within [X] business days.
💳 Refunds will be issued to the original payment method.

🔄 Exchange Policy

If you received a damaged, defective, or incorrect item, please contact us within [X] days 📞. We will arrange a replacement or refund as necessary.

🚚 Return Shipping

📦 Customers are responsible for return shipping costs unless the product is defective or an error was made on our part.

📞 Contact Us

If you have any questions, feel free to reach out:
📧 Email: Rivajmehaal@gmail.com
📞 Phone: 03140194703